Shipping & Returns
General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.
Delivery Location
Items offered on our website are available for delivery to addresses worldwide. However, certain restrictions may apply to some products and locations.
Delivery Time
An estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [insert number] business days from the date of your order.
Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Additional shipping charges may apply to remote areas or for large or heavy items.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at (210) 784-7707 or apelifeapparel@gmail.com.
Questions
If you have any questions about the delivery and shipment of your order, please contact us at apelifeapparel@gmail.com.
Returns Policy
Return Due to Change of Mind Apelife Apparel will happily accept returns due to change of mind as long as a request to return is received by us within [insert number] days of receipt of the item. Items must be returned in their original packaging, unused, and in resellable condition. Return Process To return an item, please contact us at apelifeapparel@gmail.com with details of the product and the defect. You can send the item you consider defective to: Ingram Park Mall 6301 Northwest Loop 410, San Antonio, TX 78238
Refunds Upon receipt of the returned item, we will fully examine it and notify you via email within a reasonable period whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price, and a credit will automatically be applied to your original method of payment. Exchanges If an item is faulty, damaged, or incorrect, and you need to exchange it for the same item, send us an email at apelifeapparel@gmail.com and send your item to: Ingram Park Mall 6301 Northwest Loop 410, San Antonio, TX 78238
Shipping You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Exceptions Some items are non-refundable and non-exchangeable. For more details, please contact us at apelifeapparel@gmail.com.
